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Online Resolution Of Disputes In The Indian Securities Market

Securities and Exchange Board of India ("SEBI") vide its Circular No. SEBI/HO/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023 as subsequently amended vide Circular No. SEBI/HO/OIAE_IAD-1/P/CIR/2023/135 dated August 4, 2023 (jointly referred hereinafter as "Circular") has introduced a common Online Dispute Resolution Portal ("ODR Portal"). This platform is designed to enhance investor grievance redressal by enabling shareholder to access Online Dispute Resolution (ODR) for the resolution of their complaints.

A common ODR Portal, called the SMART ODR has been established for this purpose, the link to access the portal: https://smartodr.in/login